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Browse Our Blog & Free Resources
Welcome to our blog, "A Word From the Marketing Mavens!" We're glad you are here, and we hope that the resources we provide will be helpful to you as a marketer or small business owner. We strive to make our content relevant, down-to-earth, and straightforward. Check it out!
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Why You Should Be Asking For Complaints
Remember when Domino’s took all the bad things people were saying about their pizza and turned it into an advertising campaign? They knew there was a large portion of the pizza-eating population fairly unsatisfied with the quality of their pizzas. They knew that bad word of mouth was spreading, and if they didn't do something about it, their once-reigning pizza empire would fade into the background. They asked people what they hated about their pizza, published those stateme

Rachel Rains
Feb 18, 2022


Thinking Through Your Brand's 7-Touch Strategy
Lots of research shows that it can take seven or more times seeing your brand before a potential customer will remember you. And some of that research is several years old, meaning that as our world gets busier and noisier, we actually think it might take even more than that. Though word of mouth is still the most effective way to bring in new customers, you should still be investing in other forms of media so that people have the opportunity to learn about you, become aware

Rachel Rains
Dec 10, 2021


5 Tips to Get Positive Word of Mouth for Your Business
Word of mouth is still one of the highest ROI marketing strategies for your business. Since you need customers to be speaking well of your business, it should be a high priority of yours to ensure your business is one worth talking about. To make this easier, we’ve compiled a list of five different strategies to boost the chatter around your brand: 1. Share what you’re doing in the community. If your team is out and about in the community doing a service project or volunteeri

Rachel Rains
Nov 8, 2021


Five Reasons You Might Need a New Logo
Starting a business is tough. But what can be even harder is coming up with a logo and visual experience for your customer. A logo is often the first thing a customer sees when they experience your brand. You want to make a good impression and convey what your business does, but you also want to invoke feelings of confidence and positive vibes from the get-go. So how do you know when it’s time to design a new logo for your business? (Or even just to update and modernize.) Her

Rachel Rains
Sep 21, 2021


7 Different Ways to Ask Customers for Testimonials
Even though technology continues to create more and more opportunities to spread the word about your brand, research has proven time and...

Rachel Rains
Aug 31, 2021


How to Make a Marketing Plan
For business of all sizes, but especially small businesses, it can be difficult to make (and stick to) a solid marketing plan. So our...

Rachel Rains
Aug 31, 2021


Shortcuts to Getting a YES from Your Customers
Most brand builders realize that your brand is so much more than just your logo and your advertising. It’s everything from the way you...

Rachel Rains
Aug 31, 2021


No More Corporate Jargon - Make a Bold Claim
Instead of using generic terms to appeal to the masses, the goal should be to stand out through unique positioning.

Rachel Rains
Aug 31, 2021


Warning Signs That It's Time for Your Business to Pivot
Too many business owners are scared of change. They’ve established a way of doing things over the years, they’ve trained their people...

Rachel Rains
Aug 31, 2021


Ten Homepage Musts for Your Mobile Friendly Website
If you’re looking to redesign your website or give your current site a tune-up, we’ve put together a list of the top ten elements you...

Rachel Rains
Aug 31, 2021
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